FREE Shipping for orders above 500,000 LBP!

ORDER AND DELIVERY POLICY

SHOPPING POLICIES

Thank you for choosing Enoteca as your e-shopping portal. For further help and assistance, please scroll down to the appropriate category.


ORDER PROCEDURE

You can place your order directly on-line or by telephone.
Lebanon phone orders: please call on +961-1-898597 or +961-3-380747 to place an order for Lebanon. We are available on the below days and times (Beirut time):
- Monday through Saturday from 9:00 am till 5:00 pm
Should you encounter any problems whilst browsing our site, please email us at: orders@enoteca.com.lb


ORDER CONFIRMATION

Once we receive your order, you will directly be notified by return email that your order was received and will be processed. If you don’t receive this email confirmation, please contact our customer service department.


PAYMENT FACILITIES

Security
We do understand your concern about payment securities and assure you that payment on-line is 100% safe and secure. The information you provide is automatically encrypted and cannot be read while transmitted over the net.

Payment Methods
1. Online Payment: Visa, Mastercard, and American Express cards can be used for online payment.
2. Payment on Delivery: Cash on Delivery or Cheques in LBP/USD.
3. Payment on Delivery: Credit Card in LBP/USD


Satisfaction Guaranteed
We aim at providing you with the best quality of products and services. If for any reason you are not satisfied with our service or have any question about your order, please contact our customer service department by email at orders@enoteca.com.lb, by phone on +961 1 898597  or Whatsapp +961 3 380747 at the below hours (Beirut time):
- Monday through Friday from 9:00 am till 5:00 pm

DELIVERY POLICY

We deliver anywhere across Lebanon. We provide an efficient and professional service and deliver your order on time while taking into consideration any special instruction you may have.

FREE delivery for orders above 300,000 LBP - which might change according to offers and promotions.

Shall we send you a message when we have discounts available?

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